When I run workshops on Emotional Intelligence and Spiritual Intelligence (Advanced Emotional Intelligence), I am struck by how little people know about the skills of engaging with others, let alone aware if they are genuinely connecting with them.
And for leaders, this is dangerous territory.
Rapport is leadership currency. Without it we become dictators. Or castaways after a mutiny!
When you have good rapport with your team members, trust builds, collective brain is activated and this creates more creativity, innovation, and performance.
Rapport is like an electric fence – when it’s there, you feel safe and protected; when it’s breached, you get an unpleasant jolt.
Here are the basics in developing rapport – some you may know, and one you likely haven’t seen before.