You know when you’re in good culture. You’re happy to go to work, you enjoy your day, and you go home satisfied.
You know when you’re in a bad culture too. Monday-itis creeps into Sunday. You walk around sour-faced all day. You fret and gnash teeth over perpetual work issues.
So what is the difference? What makes a good culture?
A good boss? Absolutely. Good management and visionary leadership sets a good tone. Is that the only thing? Certainly not.
Here is a checklist to help you craft a company culture worth crowing about:
- Clearly articulated, agreed company values.
- Clearly articulated, agreed, written behaviours that demonstrate those values.
- Regular (daily or weekly) reference to those behaviours – in support of good behaviours, and to check negative ones.
- Incorporation of those values in to your recruitment and performance review processes.
- Good management skills: delegation, feedback, coaching, time and activity management, planning, having difficult conversations, team development and engagement.
- Good leadership skills: reflection, environmental scanning, forecasting, scenario planning, ethical decision-making, system design, listening, communication skills, wide and compassionate approach, ability to receive and process critical feedback.
- Strong teams where team members:
- Feel valued and appreciated
- Feel a sense of belonging
- Are using their key talents
- Are developing and growing
- Like and trust each other
- Are liked and trusted
- Have the opportunity to help others
- Can see the outcome and benefit of their work
- Achieve excellence and feel successful
- Have fun.
- A habit of celebrating success – big and small – individual and collective
- Vulnerability is the norm: individuals and teams share their failures, errors, and disappointments in the spirit of learning and growing from them
- Cherish truth tellers. Those brave enough to speak the truth from their perspective are to be encouraged; it is often the soft underbelly we are protecting that can be our greatest strength and breakthrough – of we deal with the issue.
- Build cultural lore. Through shared experiences, adventures, and programs.
Want help developing your corporate culture? Contact me for a conversation about your leadership goals and aspirations – for you and your organisation. It would be my pleasure to connect with you.